Privacy Policy

View refund & cancellation policies by service

Policy

1. Introduction

Roadside Tire Rescue Bahamas (“Company”, “We”, “Our”, or “Us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, maintain, and disclose your information when you visit: https://www.roadsidetirerescue.com

2. Scope of Policy

This policy applies to information collected: -On our Website -Via email, text, or digital communication -Through mobile/desktop applications -Through third-party integrations linked to our platform This policy does NOT apply to: -Offline data collection -Third-party websites not controlled by us

3. Acceptance of Terms

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

4. Children’s Privacy

-Our services are not intended for individuals under 16 years -We do not knowingly collect data from minors -If such data is identified, it will be deleted Contact: [email protected]

5. Information We Collect

a. Personal Information -Name -Email address -Phone number -Postal address -Payment details b. Non-Personal Information -Browser type -Device details -IP address -Usage behavior c. Information Sources We collect data: -Directly from users -Automatically (cookies, tracking) -From third-party partners

Refund & Cancellation Policies by Service

Refund terms depend on the service booked. Find your service below to view its current cancellation policy.

Regular Services

Tyre Repair

this is test policy

Cancellation & refunds

Workflow. Time is measured from booking.

Within 1 hours: 10% refund
After 1, up to 11 hours: 5% refund
After 11, up to 13 hours: 0% refund
After 13 hours: 2% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

Tire Replacement / Change

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

SOS Services

Oil Delivery

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

Mobile Tire replacement

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

Antifreeze / Coolant Delivery

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

Fuel Delivery

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

Towing Service

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.

Vehicle Lockout

Refunds are calculated from time elapsed since booking. Business cancellations receive a full refund.

Cancellation & refunds

Standard cancellation policy. Time is measured from booking.

Within 2 hours: 100% refund
After 2, up to 12 hours: 50% refund
After 12 hours: 30% refund

Cancel before work starts. If we cannot provide the service, collected payment is refunded in full.